This document is provided in English. Translations are for convenience only. In case of any discrepancy between translations and the English original, the English version shall prevail and be legally binding.
Updated at May 20, 2026
IMPORTANT NOTICE: By accessing or using this Website in any manner you acknowledge that you have read and understood this Disclaimer in full and agree to be legally bound by its terms. If you do not agree, you must immediately cease using this Website.
1. INTRODUCTION AND SCOPE
This Disclaimer ("Disclaimer") governs your access to and use of the website located at www.aurum-entertainment.com (the "Website") and all associated sub-pages, microsites, and digital properties owned and operated by Aurum Entertainment Group Limited ("AURUM ENTERTAINMENT", "we", "us", or "our"). This Disclaimer applies to all visitors, users, and others who access or use the Website regardless of the device, network, or geographic location from which it is accessed, including but not limited to access from Singapore, Malaysia, the Philippines, Thailand, Indonesia, Australia, the United States, the United Kingdom, the People's Republic of China, the United Arab Emirates, Japan, South Korea, and any other country or territory worldwide.
This Disclaimer is intended to afford AURUM ENTERTAINMENT the fullest legal protection available under all applicable laws in every jurisdiction from which the Website may be accessed.
2. DEFINITIONS AND KEY TERMS
For the purposes of this Disclaimer the following terms have the meanings set out below:
"Company," "we," "us," or "our" refers to Aurum Entertainment Group Limited, registered in Hong Kong at Unit 1603, 16th Floor, The L. Plaza, 367–375 Queen's Road Central, Sheung Wan, Hong Kong, together with its subsidiaries, affiliates, related corporations, and their respective officers, directors, employees, agents, and licensors.
"Content" means all text, graphics, images, audio, video, software, data, information, and any other material on or accessible through the Website.
"Cookie" means a small data file generated by a website and stored in your web browser used to identify your browser, provide analytics, and remember information about you.
"Event" or "Events" means any live entertainment event, concert, performance, ballet, orchestral production, show, exhibition, or similar activity produced, promoted, presented, distributed, or otherwise facilitated by AURUM ENTERTAINMENT.
"Intellectual Property" means all intellectual property rights, whether registered or unregistered, including patents, trademarks, service marks, copyrights, database rights, trade secrets, and know-how.
"Services" means any services offered, described, advertised, or facilitated through the Website, including without limitation event ticketing, group booking enquiries, partner registration, newsletter subscription, and content access.
"Third Party" means any person, entity, or organisation that is not AURUM ENTERTAINMENT.
"User," "you," or "your" refers to any individual or entity that accesses, browses, or uses the Website in any manner.
"Website" means www.aurum-entertainment.com and all associated sub-domains, pages, and digital properties operated by AURUM ENTERTAINMENT.
3. GENERAL DISCLAIMER — 'AS IS' PROVISION
THE WEBSITE AND ALL CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AURUM ENTERTAINMENT EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:
any implied warranty or condition of merchantability, satisfactory quality, fitness for a particular purpose, or non-infringement;
any warranty that the Website will be uninterrupted, timely, secure, or error-free;
any warranty as to the accuracy, completeness, reliability, currency, or correctness of any Content;
any warranty that defects or errors in the Website will be corrected; and
any warranty that the Website or its servers are free from viruses or other harmful components.
4. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AURUM ENTERTAINMENT, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, AND LICENSORS SHALL NOT BE LIABLE TO ANY PERSON OR ENTITY FOR ANY LOSS OR DAMAGE OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THE USE OF, OR INABILITY TO USE, THE WEBSITE, INCLUDING BUT NOT LIMITED TO:
any direct, indirect, incidental, special, punitive, exemplary, or consequential damages;
loss of profits, revenue, business, goodwill, data, or anticipated savings;
any loss or damage arising from reliance on any Content, information, or material on the Website;
any loss or damage arising from errors, inaccuracies, omissions, or typographical errors in Content;
any loss or damage resulting from access to or use of any Third Party website linked from the Website;
any loss or damage arising from unauthorised access to or alteration of your transmissions or data;
any loss or damage arising from Events being cancelled, rescheduled, postponed, relocated, or otherwise altered for any reason; and
any other matter relating to the Website or Services, however arising and under any theory of liability.
WHERE APPLICABLE LAW DOES NOT PERMIT THE COMPLETE EXCLUSION OF LIABILITY, THE TOTAL AGGREGATE LIABILITY OF AURUM ENTERTAINMENT TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF THE WEBSITE SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOU TO AURUM ENTERTAINMENT IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR USD 100, WHICHEVER IS LESS.
5. NO PROFESSIONAL ADVICE
Nothing on this Website constitutes or is intended to constitute legal, financial, tax, accounting, medical, or any other form of specialist or professional advice. All Content is provided for general informational and marketing purposes only. You should not act or refrain from acting on the basis of any Content on this Website without first obtaining appropriate independent professional advice.
6. ACCURACY AND CURRENCY OF INFORMATION
AURUM ENTERTAINMENT endeavours to ensure that Content on the Website is accurate and up to date. However, we make no guarantee of the accuracy, completeness, reliability, or currency of any Content. All event information, including but not limited to event dates, venues, performers, ticket pricing, and availability, is provisional and subject to change at any time without prior notice. Typographical errors and pricing errors may occur from time to time, and no agreement shall be concluded on the basis of such errors.
7. LINKS TO THIRD PARTY WEBSITES
The Website may contain hyperlinks to websites, resources, and services operated by Third Parties. Such links are provided for convenience only and do not constitute an endorsement, recommendation, or affiliation by AURUM ENTERTAINMENT. We have no control over and assume no responsibility or liability for the content, accuracy, legality, privacy practices, or security of any Third Party websites. You access any Third Party website entirely at your own risk. We strongly encourage you to review the privacy policy, terms of service, and applicable legal notices of any Third Party website before engaging with it.
8. EVENT INFORMATION AND SCHEDULING
AURUM ENTERTAINMENT produces and facilitates live entertainment Events across multiple territories worldwide, including but not limited to the ASEAN region, East Asia, the Middle East, Australia, and the United States. Event information published on the Website is provided for general reference only and is subject to change without notice. In particular:
all event dates, times, venues, performer lineups, ticket prices, and seat availability are provisional and may change without prior notice;
AURUM ENTERTAINMENT does not guarantee that any Event will proceed as described, on the stated date, at the stated venue, or at all;
in the event of cancellation, postponement, rescheduling, or material alteration, the applicable Event-specific ticketing terms and any applicable statutory rights in your jurisdiction shall govern your rights; and
AURUM ENTERTAINMENT shall not be responsible for any costs or expenses incurred by you in connection with attending or preparing to attend an Event, including but not limited to travel, accommodation, and other ancillary costs.
9. INTELLECTUAL PROPERTY RIGHTS
All Content on the Website, including but not limited to text, graphics, logos, images, audio-visual works, software, databases, design elements, show concepts, proprietary entertainment formats, and production branding, is the exclusive property of AURUM ENTERTAINMENT or its licensors and is protected under the intellectual property laws of Hong Kong and all other applicable jurisdictions worldwide.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and view the Website for personal, non-commercial purposes only. You may not reproduce, distribute, modify, adapt, publish, or transmit any Content without the prior written consent of AURUM ENTERTAINMENT. Any unauthorised use of the Website or its Content may give rise to claims for damages and may constitute an offence under applicable law.
10. FORCE MAJEURE
AURUM ENTERTAINMENT shall not be liable for any delay, failure to perform, or inability to provide access to the Website or any Event due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, epidemics, pandemics, public health emergencies, governmental action or directives, war, civil unrest, terrorism, industrial disputes, power failure, or failure of telecommunications or internet infrastructure.
11. COMPLIANCE WITH APPLICABLE LAWS
This Website is operated in compliance with applicable data protection and privacy laws in the jurisdictions where AURUM ENTERTAINMENT operates or serves users, including but not limited to those applicable in Singapore, Malaysia, the Philippines, Thailand, Indonesia, Hong Kong SAR, Australia, and the United States. Where applicable local laws grant you rights that cannot be excluded by contract, this Disclaimer shall not be read to limit or exclude any such rights. Nothing in this Disclaimer constitutes financial advice, securities marketing, or any other regulated activity under the laws of any jurisdiction.
12. USER CONSENT AND ACCEPTANCE
By accessing, browsing, or using this Website in any manner, you conclusively acknowledge and agree that you:
have read and understood this Disclaimer in full;
agree to be legally bound by all terms and conditions of this Disclaimer;
consent to AURUM ENTERTAINMENT's collection, use, and processing of your data as described in the Privacy Policy and Cookies Policy; and
understand and accept all risks associated with your use of this Website.
13. MODIFICATIONS
AURUM ENTERTAINMENT reserves the right to update, amend, or replace this Disclaimer at any time without prior notice. The updated Disclaimer will be posted on this page with a revised effective date. Your continued use of the Website following any modification constitutes your unconditional acceptance of the revised Disclaimer.
14. SEVERABILITY
If any provision of this Disclaimer is held by a competent court to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to render it valid and enforceable, or if not possible, severed. The remaining provisions shall continue in full force and effect.
15. GOVERNING LAW
This Disclaimer shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China. AURUM ENTERTAINMENT reserves the right to seek injunctive or other equitable relief in any competent court worldwide to protect its rights.
16. CONTACT US
For questions regarding this Disclaimer, please contact:
Aurum Entertainment Group Limited (Headquarters)
Unit 1603, 16th Floor, The L. Plaza, 367–375 Queen's Road Central, Sheung Wan, Hong Kong
Maestro Events Pte. Ltd. (Singapore)
68 Circular Road, #02-01, Singapore 049422
Phone 1: +60 166 191 585
Phone 2: +852 444 998 27
Email: legal@aurum-entertainment.com
Website: www.aurum-entertainment.com

